Associates at SJRMC's new hospital in Mishawaka now have access to on-site concierge service

Feb 3 2010

Associates at Saint Joseph Regional Medical Center’s (SJRMC) new hospital in Mishawaka, Ind., now have access to an on-site concierge service provided by Best Upon Request, a national organization based in Cincinnati. To help reduce the demands and stress of everyday life, more than 2,700 associates at SJRMC may contact the concierges to request errand running, car services, grocery shopping, event planning, information research and more.

“As a healthcare worker, you are usually taking care of someone else. This is a way we can return the favor and take care of our employees.”

“Our associates work very hard, and it’s not always easy to show them how much they are individually valued and appreciated,” said Thomas Reitinger, interim president and CEO. “As a healthcare worker, you are usually taking care of someone else. This is a way we can return the favor and take care of our employees.”

Tillie Hidalgo Lima, president/CEO of Best Upon Request said, “By providing concierge services to SJRMC associates, we’ll be supporting their mission to heal mind, body and spirit. We provide peace of mind and brighten spirits by allowing the associates to focus on what really matters to them.”

SOURCE Saint Joseph Regional Medical Center