Aug 19 2009
As companies and government agencies navigate unprecedented economic challenges, some organizations are finding innovative ways to save money but also improve services and productivity. Affiliated Computer Services, Inc. (NYSE: ACS) is working closely with its clients to develop successful business solutions designed to help them manage the economic downturn and prepare for the eventual rebound.
A key to ACS’ proven service model is its team of industry-respected Subject Matter Experts, who work with ACS clients by exposing them to a diverse and creative portfolio of solutions designed to transform operations and improve services.
ACS’ Subject Matter Experts come from the industries and governments in which the company serves, and they work on behalf of current and prospective clients to ensure that ACS solutions are tailored for the demands of today and needs of tomorrow.
In commercial healthcare, ACS touches the lives of nearly one in every three insured individuals in the United States and performs transactions for nine of the top 10 managed care health plans, a total of 250 million claims annually and reducing processing costs by up to 50 percent.
ACS also provides hospitals, clinics, and medical practitioners with information technology, clinical solutions and management services so providers can operate more efficiently and effectively. These services are provided through ACS’ Healthcare Solutions and IT Outsourcing lines of business, enabling clients to reduce costs, enhance revenue, increase productivity and improve patient care. Separately, ACS also includes a government healthcare line of business, which focuses on state and federal health programs such as Medicaid and Medicare. ACS’ commercial healthcare SMEs include:
Connie Harvey: Harvey offers business strategies for health insurers and payers focusing on financial performance, operations improvement, technology deployment, ongoing support and education, and resource allocation through transactional efficiencies, customer care savings and cost recovery, audit and avoidance.
Jeff Bauer: Healthcare organizations in the U.S. are under increasing challenge to increase revenue and provide the quality of care that payers and consumers are demanding. As a health futurist and medical economist Bauer forecasts the future of healthcare and describes practical approaches to improving the delivery system.
Andy Vassallo: As a healthcare management consultant, Vassallo successfully incorporates financial, clinical and payer based system solutions into an organization’s strategic plan to deliver better health care in a more cost effective manner. Vassallo can discuss how organizational performance improvement brings about better healthcare.
A full list of all of ACS’ SMEs, including detailed biographies, areas of expertise and contact information are found on the ACS Web site.
ACS' reputation for thought leadership is one reason behind its success. In addition to providing guidance to our clients, ACS Subject Matter Experts are available to news organizations as thought leaders and authorities to discuss the latest industry-specific business trends and developments.