Community Health Plan of Washington (CHP Washington) and Perot Systems Corporation (NYSE: PER) (www.perotsystems.com) today announced an agreement where Perot Systems will provide technology and business process services to improve the Seattle-based health plan's back-office functions. The scope of services to be managed by Perot Systems includes claims processing, claims adjustments, enrollment, premium billing, and configuration. During the course of the five year contract, Perot Systems will employ its proven technology and methodologies to support CHP Washington in its goal to minimize claims processing time and achieve low administrative costs.
"Perot Systems' business process expertise will enable us to achieve our mission of delivering accessible managed care services which meet the needs and improve the health of the communities we serve. Their assistance will help us operate efficiently, provide superior service to our clients, and allow for continued growth of our company," said Mike Evans, VP of Customer Care Operations for CHP Washington. "We view Perot Systems as an industry leader that offers a state-of-the-art system plus the business process solutions we need."
"In addition to the enhanced levels of flexibility and operational efficiencies that CHP Washington can achieve, Perot Systems will develop improvements for their business processes which will lower administrative costs," said Chuck Lyles, president of Perot Systems' healthcare group. "Through our strategic services to the payer community, payers can leverage our wealth of industry knowledge, proven methodologies and best practices that can help organizations like CHP by providing sound business process solutions."
Perot Systems provides experienced payer administration and management service teams, both on-site and through Perot Systems service centers, to help payers manage claims administration. These capabilities can streamline operations and provide such solutions as data verification, claims and encounter processing for claims adjudication and billing, cash management and account reconciliation.
Perot Systems will implement its Xcelys(TM )software solution as the foundation to provide CHP Washington with mailroom and front-end claims processing, enrollment, billing and other payer business process services.
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