Jan 29 2010
Quality in today's business environment has expanded to more than just overseeing production and conducting safety audits.
The quality management of today also presides over social, economical and environmental issues and their impact on product development, production, delivery and -- ultimately -- customer perception. They must foster a quality mindset that integrates customer-focused process excellence and empowers front-line workers and managers to quickly and effectively make the right decisions.
From quality assurance within the lab to ensuring tighter controls and efficiencies throughout the drug-making process, quality groups must deliver on many fronts beyond the typical measurements explored through Six and Lean Sigmas during the past few years.
Leading quality organizations must constantly examine their structure and processes to find improvements, and Best Practices, LLC wants to offer its insights and expertise in this endeavor.
Our tools and resources have guided quality professionals in their task to build integrated quality systems that produce superior products and services and meet the demands of customers and society for nearly two decades.
Our Pharmaceutical Quality Excellence Services, which can be viewed at http://www3.best-in-class.com/re1375.htm , are a multi-faceted offering that provides primary research around leading organizations in the pharmaceutical and biotech industries, as well as cross-industry views of many critical quality functions.
SOURCE Best Practices LLC