DCA implements Demandforce D3 to improve patient communications

Demandforce, the leader in consumer demand creation for small-businesses, has been chosen by Dental Care Alliance (DCA), a Dental Service Organization, as their patient communication software system. Dental Care Alliance has 76 affiliated dental practices in seven states throughout the East Coast and is continuing to expand into new regions. Dental Care Alliance sought a technology that would make life better and easier for their dentists and bring them into the modern digital age, creating an improved overall dental experience.

Dental Care Alliance not only wanted to improve patient communications, but also improve the effectiveness of practices, and increase the quality of service and life for both their dental professionals and dentists' patients. Demandforce D3, Demandforce's flagship product, suited their organization and technology needs. Since implementing Demandforce D3, Dental Care Alliance has received positive reviews and comments from both their dentists as well as their dentists' patients about the professional modern communication and easy-to-use software. Within the first month, 655 new appointments were requested and DCA practices were able to effectively reactivate patients, many of whom had not been in for over 12 months.

"The future of communication is digital and technology needs to be embraced. Demandforce is unequalled in the field of patient communications and is well ahead of the curve in developing innovative technology," said Mitch Olan, chief operating officer, Dental Care Alliance.  "It was important to us that we chose software that would scale as well as allow for work/life balance for our busy dental professionals. Demandforce was the only company that could effectively fulfill those requirements and we have already seen a dramatic increase in traffic to our dental practices."

Dental Care Alliance will be using the full functionality of Demandforce D3, including patient communications, reputational marketing, reporting and analytics, ensuring a consistent brand across the organization.

"We are excited to be working with Dental Care Alliance across their entire Dental Service Organization," said Sam Osman, vice president at Demandforce. "Technology is changing dentistry and we are happy to help Dental Care Alliance succeed and grow in this digital age. Demandforce is continually developing and refining our technology and we look forward to making DCA dental professionals and practices more efficient and effective at communicating with their patient base."

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