One Call Medical (OCM), the nation's leading provider of specialty services to insurance payers, today announced its acquisition of Diagnostics Plus, a provider network for advanced radiology and electrodiagnostic services, including MRIs, CT scans, and electromyography (EMG). From One Call Medical's portfolio of value-added specialty claims services, this acquisition solidifies its network as the largest and most experienced in offering diagnostic testing to workers' compensation.
"Diagnostics Plus is one of the leading providers of medical imaging and diagnostic services," said Kent Spafford, chairman of the board at One Call Medical. "By integrating Diagnostics Plus into One Call Medical's rapid care coordination model, clients can expect the same level of response, service, and efficiency."
"We believe One Call Medical is aligned with our strategy of diagnostic excellence through superior service and credentialed providers," said Cecelia O'Donnell, RN, president and CEO of Diagnostics Plus. "As a result, customers will continue to benefit from prompt scheduling, and receive accurate diagnostic information that leads to quality care, appropriate treatment plans, and optimal return-to-work results."
In addition to growing its portfolio of services, OCM is committed to strengthening its diagnostic network and referral management capabilities, so payers benefit from maximum savings, the best providers, and accurate diagnostics at the outset of claims. In workers' compensation, diagnostic testing is the first critical step to appropriate, cost-effective treatment of injured workers, and helps payers avoid seemingly simple claims "exploding" to become chronic, long-term, and expensive.
"In the area of diagnostics, One Call Medical has long been the 'smart' partner," said Don Duford, CEO of One Call Medical. "Through our diagnostic management program, our unique analytics enable payers to fully leverage the benefits and savings available through our network. In addition to testing, our portfolio also offers best-in-class transportation, translation, and dental referral services—all aimed at helping adjusters to streamline their workload, focus on core claims activity, and ultimately, improve outcomes."
Based in Sunrise, Florida, Diagnostics Plus' network is comprised of quality physicians and state-of-the-art equipment. It maintains high standards for patient care and customer service, and delivers a reliable, efficient, and cost-effective diagnostic referral process.
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