Study investigates how social media use impacts loneliness over time

In an age where social media promises to connect us, a new Baylor University study reveals a sobering paradox – the more time we spend interacting online, the lonelier we may feel. Researchers James A. Roberts, Ph.D., The Ben H. Williams Professor of Marketing in Baylor's Hankamer School of Business, and co-authors Philip Young, Ph.D., and Meredith David, Ph.D., analyzed a study that followed nearly 7,000 Dutch adults for nine years to understand how our digital habits shape well-being.

Published in the journal Personality and Social Psychology Bulletin, the Baylor study – The Epidemic of Loneliness: A Nine-Year Longitudinal Study of the Impact of Passive and Active Social Media Use on Loneliness – investigated how social media use impacts loneliness over time. This eye-opening research suggests that the very platforms designed to bring people together contribute to an "epidemic of loneliness."

The findings showed that both passive (PSMU) and active (ASMU) social media use were associated with increased feelings of loneliness over time. While passive social media use-like browsing without interaction-predictable lead to heightened loneliness, active use, involving posting and engaging with others, was also linked to increased feelings of loneliness. These results suggest that the quality of digital interactions may not fulfill the social needs that are met in face-to-face communication.

This research underscores the complexity of social media's impact on mental health. While social media offers unprecedented access to online communities, it appears that extensive use-whether active or passive-does not alleviate feelings of loneliness and may, in fact, intensify them."

James A. Roberts, Ph.D., primary investigator 

The study also found a two-way relationship between loneliness and social media use. "It appears that a continuous feedback loop exists between the two," Roberts, Ph.D. "Lonely people turn to social media to address their feelings, but it is possible that such social media use merely fans the flames of loneliness."​

The findings emphasize an urgent need for further research into the effects of digital interaction, underlining the essential role of in-person connections in supporting well-being. This study adds a valuable perspective to the conversation on how digital habits influence mental health, offering insights to shape future mental health initiatives, policies, and guidelines for healthier social media use.