Navinet offers its real-time healthcare communications solution to all state governments and U.S. territories at no cost

Aug 25 2009

NaviNet (formerly NaviMedix), America’s largest real-time healthcare communications network, today announced the NaviNet Health Information Exchange (HIE), a solution that combines the NaviNet Provider Network of more than 770,000 providers nationwide, and NaviNet technology and services. The NaviNet HIE is now available to all state governments and U.S. territories at no cost, enabling more efficient implementation and expansion of local health data exchange. Adoption of NaviNet HIE minimizes technology investment requirements, providing states and territories a rapid and cost-effective way to offer their own branded health information exchange to electronically connect physicians, hospitals, insurers and existing HIEs in their regions. NaviNet is already used by two out of every three U.S. healthcare providers, and leading national, commercial and Blues health plans, resulting in significant costs savings to the industry.

“We’ve used NaviNet on a daily basis for years to exchange clinical, administrative and financial data – all from one Web site,” said Christine Feliciano, office manager, Primed of Trumbull. “NaviNet is an easy-to-use, irreplaceable part of our office. With NaviNet, we’ve been able to improve patient care coordination, reduce administrative costs and improve revenues.”

Health information exchange via solutions like NaviNet has proven financial benefits: By processing insurance eligibility verifications electronically, U.S. healthcare providers can save more than $2 billion a year as a whole, and a single health insurer can save more than $2.5 million per year. ¹

“To address our nation’s healthcare challenges, more has to be done than just implementing electronic medical records in physician practices and hospitals,” said Wes Rishel, vice president and distinguished analyst, Gartner. “Providers need comprehensive access to patient data from various sources and a network to share that data. To ensure adoption of their health information exchange initiatives, and ongoing meaningful use of technology, state governments should look to leverage solutions that providers already have in place and which also offer flexibility for use by any provider, regardless of the level of technology implementation in their organization.”

The NaviNet HIE enables physicians, clinicians, hospitals, ancillary care providers, insurers and existing HIEs to exchange information in real-time within NaviNet’s established, secure and trusted network. Participation in the NaviNet HIE requires minimal to no investment in new technologies. The NaviNet HIE works with or without electronic medical record (EMR) systems and is easily integrated into existing healthcare processes. NaviNet offers proven accelerated adoption and optimal utilization, quickly yielding meaningful results and providing a sustainable business model for health information exchange.

“NaviNet Health Information Exchange offers a unique, ready-to-use solution that can enable stakeholders to demonstrate ‘meaningful use’ criteria to be eligible for federal government stimulus dollars for health data exchange,” said Brad Waugh, president and CEO of NaviNet. “NaviNet works for state governments and local HIEs who are either contemplating or in the process of building regional health data exchange.”

The NaviNet HIE includes an already established national provider network, technology infrastructure and supporting services.

NaviNet Provider Network––The nation’s largest real-time healthcare communications network includes:

• Providers: More than 770,000 electronically connected physicians, clinicians, hospitals and ancillary care providers are enrolled in NaviNet.
• Transaction volume: NaviNet processes more than 22 million real-time clinical, administrative and financial transactions per month, including more than 1.7 million clinical data exchanges.
• Authenticated users: The NaviNet privacy and security model and registration process ensure the right information is being exchanged between appropriate authorized parties. NaviNet ensures safe and accurate information delivery based on demographics such as user role, the patient/provider relationship and the office location with which a caregiver is affiliated.

NaviNet Platform––State entities can offer health information exchange participants the following NaviNet technology features:

• Branded Web portal: A state-branded HIE Web site that offers convenient, one-stop access to all transactions seven days a week.
• More than 400 unique real-time transactions: Unparalleled depth and breadth of data exchange and automated work processes.
• Privacy and security: Unique, HIPAA-compliant security model ensures that the right data reaches the right authorized healthcare providers at the right time.
• Easy online enrollment services: Support rapid expansion and adoption of a state-branded HIE.

NaviNet Customer Services––NaviNet offers comprehensive support and services, including:

• Customer support: Online help and a call center to address technical and operational needs.
• User adoption and utilization management services: Ensure rapid adoption and optimal use among participants.
• User registration and authentication services: Establish trusted data sources with visibility into demographics of senders and recipients.
• Communications services: Marketing and communications services and channels for targeted outreach to HIE participants.
• Integration services: Recommendations for the right combination of connectivity, communication protocol and message formats.
• Account services: Guidance for the ongoing relationship between NaviNet and HIE participants to ensure value realization and customer satisfaction.

Availability

The NaviNet Health Information Exchange is available immediately. Interested government entities and other stakeholders should call 800-805-7569 or email [email protected].

http://www.navinet.net