Business operations to be hit in the event of H1N1 outbreak

Sep 10 2009

Employees will face challenges as few businesses offer paid leave to care for sick family members

In a national survey of businesses that looks at their preparations for a possible widespread H1N1 outbreak, Harvard School of Public Health (HSPH) researchers found that only one-third believe they could sustain their business without severe operational problems if half their workforce were absent for two weeks due to H1N1 (also known as "swine flu"). Just one-fifth believe they could avoid such problems for one month with half their employees out. The survey also found that while 74% of businesses offer paid sick leave for employees, only 35% of businesses offer paid leave that would allow employees to take care of sick family members, and even fewer would allow paid time off to care for children if schools/daycares were closed (21%).

The survey is part of an ongoing series about the country's response to the H1N1 flu outbreak undertaken by the Harvard Opinion Research Program at HSPH. The polling was done July 16-August 12, 2009.

"Businesses need to start planning how to adjust their operations to account for greater absenteeism and to slow the spread of H1N1 in the workplace," said Robert J. Blendon, Professor of Health Policy and Political Analysis at HSPH.

Just over half of businesses in the U.S. (52%) believe there will be a more widespread and more severe outbreak of novel influenza A (H1N1) in the fall. If such an outbreak does occur, 84% of firms are concerned that it will negatively affect their business.

One key reason that businesses may be concerned is that they have a limited ability to maintain operations successfully if a significant portion of their workforce is absent due to an outbreak of H1N1. Only a third of businesses believe they could avoid having severe operational problems for 2 weeks if 50% of their workforce were absent due to H1N1; less than a quarter (22%) of firms believe they could do so for a month. In general, more small businesses believe they would be able to avoid having severe operational problems with a reduced workforce as compared to large businesses. For example, small business are more likely than large businesses to say they could avoid having severe operational problems for 2 weeks if half their workforce were absent (40% vs. 27%), or to avoid having severe operational problems for a month if half their workforce were absent (27% vs. 18%).

Leave Policies. Currently, three-quarters (74%) of businesses offer paid sick leave for at least some employees. Fewer offer paid leave that would allow employees to take care of sick family members (35%) or to take time off to care for children if schools/daycares closed (21%). Small businesses are less likely than medium or large businesses to offer paid leave for taking care of sick family members (27% vs. 40% and 43% respectively).

"Looking ahead, a critical issue will be that employees who must take care of children if they are sick or if schools and daycares close this fall may face financial troubles. Flexibility from employers can help," said Blendon.

About one in 10 businesses (12%) made changes to their employee policies after the spring outbreak of H1N1. However, few businesses that do not currently offer leave anticipate adding new leave policies in the wake of a more severe outbreak this fall. For example, only 6% of those who do not offer sick leave expect they will begin offering it if there is a serious outbreak. A minority of businesses currently offering leave to their employees believe they will enhance their existing leave policies by extending them to more employees or increasing the amount of time available if there were a serious outbreak. For example, 18% of firms offering sick leave expect they would increase the number of employees who have sick leave, and 29% expect they would extend the amount of sick time employees can take if there were a serious outbreak.

A Note from the Doctor. In a widespread outbreak, many people may have problems getting to see a physician due to the number of sick individuals. This may pose a challenge for workers whose employers have policies requiring a note for absences or for returning to work after an illness. Nearly half of businesses that offer sick leave (43%) currently require a doctor's note to take that leave. More than two-thirds of businesses that offer sick leave (69%) require a doctor's note to return to work after contagious illnesses. Small businesses that offer sick leave are less likely than large businesses that offer sick leave to require a doctor's note to stay home (33% vs. 50%) or return to work (60% vs. 75%). Few businesses report that they are likely to change their policies in the event of a serious outbreak. Only 10% of those that currently require a doctor's note to stay home and 10% of those that require a note to return to work after a contagious illness predict they will no longer do so in the event of a serious outbreak.

One of the approaches to slowing the spread of the H1N1 virus if it becomes more severe is to encourage businesses to adopt strategies to limit contact between employees and between employees and customers. If these policies were recommended, many businesses would face serious problems in implementing them for long periods of time. Roughly half of businesses could make changes for at least 1-2 weeks before they ran into significant problems. For example, almost six in ten (59%) could stagger shifts in order to increase distances between people at the business site and on mass transit for at least 1-2 weeks; 42% could stagger shifts for more than 4 weeks. Fewer businesses could physically rearrange their workspace to reduce contact between employees (44%) or between employees and customers (42%) for at least 1-2 weeks. Only a quarter (26%) of businesses could keep up such a strategy for more than 4 weeks.

Source: Harvard School of Public Health