QlikTech (Nasdaq: QLIK) today announced that its customer, Centerstone Research Institute (CRI), has been recognized as a 2010 Best Practices Award Winner by The Data Warehousing Institute (TDWI).
“They are a perfect example of an organization that has transformed its business by providing visibility into its data, and we are happy they are being recognized for their achievements in this area.”
CRI is a private, not-for-profit company dedicated to improving health care delivery through the marriage of research and information technology. Based in Indiana and Tennessee, CRI works with community mental health centers to conduct clinically relevant research and provide high quality services to over 70,000 patients annually. The company deployed a business intelligence and data warehouse solution in 2008 that helped produce a 30% ($12-15 million) increase in annual revenue in its first year without appreciable increases in cost. In addition, staff productivity rose 30%, and a 25% rise in treatment plan completion has indicated an increase in the quality of clinical services provided.
"The purpose of the CRI BI/DW solution was to empower end users, who previously did not have access to data, with actionable information to inform their business management and clinical practices," said Thomas Doub, Ph.D., Chief Operating Officer at CRI. "Thanks to our use of QlikView in our solution, users can now see and explore vital information related to service quality, financial viability, and patient outcomes."
Use of the BI/data warehouse spans the CRI organization from the CEO down to front-line clinicians, who use the tools every day in their work. In addition to these operational and management tools, predictive models have been developed in order to better inform clinical decisions about patient care and select optimal treatment options.
"We congratulate CRI on the revenue and productivity gains they have achieved with their program, which have not only improved patient care but directly impacted their bottom line," said Tim Wassman, President of QlikTech Americas. "They are a perfect example of an organization that has transformed its business by providing visibility into its data, and we are happy they are being recognized for their achievements in this area."
TDWI's Best Practices Awards program honors companies that have demonstrated excellence in developing, deploying and maintaining business intelligence (BI) and data warehousing (DW) applications. CRI was selected as one of two winners in the Government and Non-Profit category along with the Transportation and Security Administration (TSA).
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