As part of its commitment to supporting efforts to improve the patient experience in healthcare, The Beryl Institute has awarded $1,000 grants to ten health care organizations that are exploring effective methods for addressing patient experience issues.
The winners of the 2010 Beryl Institute Patient Experience grants are:
- Bridgeport Hospital, Bridgeport, CT – Impact of Post Discharge Phone Calls to Readmissions of Patients with Congestive Heart Failure
- Exempla St. Joseph Hospital, Denver, CO – Effectiveness of the Patient Navigator Role with the Inpatient Cardiovascular Population
- Massachusetts General Hospital, Boston, MA – Strengthening Communication Between Patients, Families and Care Providers
- Morristown Memorial Hospital, Morristown, NJ – Standardizing the Approach to Communication and Patient Family Care in Adult ICU
- Roper Saint Francis Healthcare, Charleston, SC –Restructuring New Hire Orientation Processes on Employee Engagement and Patient Experience
- Saint Joseph Orange Hospital, Orange, CA – Spotlighting: An Innovative Approach to Bring "Sacred Encounters" Alive in the Patient Experience
- Saint Thomas Hospital, Nashville, TN – Strategies to Improve Nurse to Family Member Communication about Critically Ill Patients
- Salem Hospital Foundation, Salem, OR – Caring for Patients at End of Life - "One Size" Doesn't Fit All
- Tallahassee Memorial HealthCare Foundation, Tallahassee, FL – Translation of Survey Forms to Measure Spanish-only Speaking Patient Experience and Satisfaction
- The Heart Hospital Baylor Plano, Plano, TX – The Effect of Nursing Intervention to Reduce Noise in Critical Care Patient Rooms to Improve Patient Satisfaction and Outcomes