New payment and healthcare eligibility verification system from Heartland Payment Systems

Oct 13 2009

Heartland Payment Systems® (NYSE: HPY), one of the nation’s largest payments processors, announces the release of ConfirmPay^SM, powered by TransEngen™. TransEngen’s leading technology streamlines the healthcare payment process and improves revenue cycles.

ConfirmPay is an integrated payments portal and healthcare eligibility verification system that allows healthcare providers to confirm patient insurance eligibility and payment responsibility in real time ― at the point of care. This new product enables healthcare providers to better manage their patient receivables and cash flow by bringing benefits transparency to the point of care and simplifying the payment process.

ConfirmPay streamlines workflow ― enabling practice administrators to spend less time verifying a patient’s eligibility. Using a web-based portal, personnel can retrieve eligibility and benefit information including remaining deductible balances, co-pay and co-insurance amounts ― as well as estimate the amount a patient will pay based on specific CPT and HCPC procedures and services performed.

ConfirmPay also enables a provider to obtain a form of payment from the patient at the point of care for future processing through a secure card-on-file feature. For added flexibility and efficiency, healthcare providers can import patient demographics, organize patient payment history, arrange recurring billing and other payment plans and export daily transaction reports into their practice management or patient billing systems.

According to William Collins, senior director at Heartland, ConfirmPay helps alleviate healthcare providers’ cash flow concerns related to delayed or unpaid patient payments.

“Instead of waiting for a claim to be adjudicated to determine a patient’s payment responsibility, providers can now know that information in minutes and accept a patient’s payment at the point of care,” Collins explained. “Patients benefit from easy-to-understand statements that eliminate the surprise of receiving invoices from providers months after receiving care.”

ConfirmPay processes all electronic payments including ACH and credit/debit cards, as well as paper checks, by converting them to electronic fund transfers.